Presented by Capital One
Over the last six months, the way in which consumers have purchased goods has changed tremendously. Many traditional retail establishments have closed their doors, encouraging shoppers to take their business online.
Just how much has online shopping increased in recent months? In the COVID-19 era, ecommerce levels are tracking above average holiday spending with $93.9 billion extra spent online since March, compared to projections from the beginning of the year. In conjunction with this significant increase, online shopping fraud has also spiked, resulting in a staggering $12.67M in losses since January, according to the FTC. These findings beg the question: How can consumers protect themselves against scams in an increasingly ecommerce world?
By building and investing in digital tools like Eno and Capital One Shopping, Capital One is creating a digital banking experience that provides customers with the tools and resources they need to have confidence