Watching Netflix’s The Social Dilemma was interesting and disturbing. It was interesting to see how it was constructed and disturbing to see that many of the psychological techniques vilified by the documentary were used to tell their story. As a persuasive piece of media, it is very successful. Part documentary, part drama, it hits all the anxiety triggers of the last few years. The content is compelling and frightening and also one-sided. The issues raised are serious and important, but not new. The call to action is to put down your smartphone and back away, not slowly but post-haste. Not only is that totally unrealistic, it leaves people less equipped and more afraid, especially during a pandemic when technology can be a lifeline.
There are a lot of smart people interviewed in The Social Dilemma. Many of them were part of the tech crowd that developed