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VITA moving data center servers as part of transition to cloud, new business model | Govt-and-politics

VITA got high marks from the state agencies for enabling them and their employees to operate remotely after the governor declared the public health emergency on March 12, according to a new report by the Joint Legislative Audit and Review Commission, which had been sharply critical of the IT agency a year earlier.

JLARC said last week that VITA had completed the transition to the new multi-vendor system after numerous delays and had provided “critical assistance” to state agencies to operate during the pandemic by expanding remote access by employees to agency computer networks, distributing an additional 2,700 laptop computers and boosting the staffing of its service desk.

“All the chips were down and you need your partners to execute, and we executed very well,” Ozovek said in an interview on Friday.

In a survey of state agencies, JLARC said more than 75 were satisfied with VITA’s help during the

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